Alarm solution developers need to know immediately if a device is offline.

 

Challenges

Device, power and network outages put the alarm panel at risk in case of an intrusion. Triaging the issue takes time; the longer the triage, the greater the risk.

 

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Solution

ThingSpace Intelligence provides outage, offline and API alerts from the network perspective while ThingSpace Advanced diagnostics provides device the network health perspective.

 

Benefit

Near-real time alerts of outages and recovery from the network perspective. Quickly triage issues. Push out-of-band reboot commands to avoid truck roll.

 

The security risk is reduced the sooner the network outage is detected, triaged and restored.

Challenges

Point of sale devices could be used in an unauthorized geo location. Promo abuse based on fraudulent location. Location of transaction could be spoofed to process fraudulent transaction.

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Solution

Validate point of sale transaction based on expected location. Periodically audit location to establish norms (geo-fencing) and anomalies.

 

Benefits

Reduce opportunities for fraudulent transactions. Universal cellular device compatibility. Works indoor, outdoor. Lower friction point for end user.

 

Transaction terminal connectivity can be correlated with Verizon network-based location and cross-verified with expected location.

Challenges

After delivery, supplies might get moved to unexpected locations. Devices are not sophisticated to include GPS and work in door.

 

 

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Solution

Multi-factor location validation using network location. Validate the location of the asset needing the supplies. Validate the location of the supply itself.

 

Benefits 

Quickly reconcile assets in need with assets available. Universal cellular device compatibility. Works indoor, outdoor.

 

Tracking where supplies are and ensuring they are delivered to the equipment in need reduces downtime.

Challenges

Since assets are out in the public, physical security is limited. Bad actors remove SIMs and place in unauthorized devices leading to unauthorized usage. Once SIM is removed, asset is unmanaged.

 

Solution

Bind SIM to device to prevent unauthorized usage. Alerts for SIM swaps. Usage anomaly detection to monitor spikes in usage patterns. Analytics to understand trends and top-consuming devices. Suspension of lines.

 

Benefits 

Real-time alerts for unauthorized SIM activity. Reduction in lost assets. Reduced cyber security exposure. Reduced bill shock and impact to bottom line of the customer bill. 

 

There are inherent security and financial risks when unsupervised assets are out public reach.